WEBDAR Terms of Use

Effective from May 2, 2022

The terms and conditions of use of the Webdar Service contain the following contents.

Chapter 1 General Rules

Article 1 (Purpose)

The purpose of these Terms and Conditions is to define the rights, duties, responsibilities, and other matters of the Company and its users in using the WEBDAR service, which is an online website monitoring and analysis service (including mobile web/app) provided by WEBDAR (hereinafter referred to as “Webdar” or the “Company”).

Article 2 (Definition of Terms)

The definitions of terms used in these Terms are as follows:

1. “Service” means all services related to cloud computing-based website monitoring and analysis provided by the Company (hereinafter referred to as the “Service”).

2. “User” means a person who accesses the Company's services, enters into a contract of use with the Company in accordance with these Terms and Conditions, and uses the services provided by the Company.

3. “Member” means a person who is granted permission to use the service by the user and uses the service under the management of the user. According to the authority granted by the user, it is divided into “administrator” and “general member” as follows. However, if the user is an 'administrator', the member is classified as a 'general member'.

4. “Administrator” means the user himself/herself or a member representing or representing the user who can use all the management functions of the service and terminate the service use agreement.

5. “General Member” means a member who uses the Service without any administrative authority.

6. “ID” means an e-mail (e-mail) address determined by the user and approved by the Company for the purpose of identifying the user and using the service.

7. “Password” means a combination of letters, numbers, or signs determined by the user himself to confirm that the user matches the ID (ID) set by the user and to protect the confidentiality.

8. In addition, the definitions of terms used in these Terms and Conditions shall be governed by the relevant laws and regulations, and those not specified in the relevant laws and regulations shall be subject to general conventions.

Article 3 (Clarification and Change of Terms and Conditions)

1. These Terms and Conditions apply to all users who wish to use the Service, and shall be effective upon disclosure. The disclosure of these Terms and Conditions shall be made by posting it on the homepage of the Webdar Service (hereinafter referred to as the “Service Home Screen”). However, technical measures may be taken so that users can view the contents of the Terms and Conditions through the connection screen.

2. In the event of a reasonable reason, the Company has the “Act on Consumer Protection in Electronic Commerce, etc.” (hereinafter referred to as the “Electronic Commerce Act”), “Act on Regulation of Terms and Conditions,” “Basic Act on Electronic Documents and Electronic Transactions,” “Electronic Financial Transactions Act,” “Electronic Signature Act,” “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.” (hereinafter referred to as the “Information and Communications Network Act”), “Act on Door-to-Door Sales, etc.,” These Terms of Use may be amended to the extent that they do not violate relevant laws, such as the “Basic Self-Governing Law”.

3. When the Company revises the Terms and Conditions, it shall specify the date of application and the reason for the revision in accordance with the method in Paragraph 1, and notify 7 days before the effective date of the revised Terms until the date of application of the revised Terms and Conditions until the date of application. However, in the case of revising important matters concerning the rights or obligations of the user or the terms and conditions unfavorable to the user, the notice shall be notified with a grace period of at least 30 days in advance, and separately notified via e-mail, etc. registered in the owner's information.

4. If you do not agree to the changed terms, you can file an objection. In addition, if you continue to use the Service without indicating your intention to refuse 7 days after the effective date of the changed Terms, you will be deemed to have agreed to the changes to the Terms.

5. If the user does not agree to the application of the revised terms, the company cannot apply the contents of the revised terms and conditions, and in this case, the user may terminate the contract of use. The Company shall apply the existing terms and conditions to users who do not agree to the application of the revised terms and conditions, but the Company may terminate the contract of use if there are special circumstances in which the existing terms and conditions cannot be applied.

6. These Terms and Conditions shall be effective from the time the user applies for the use of the Company's services until the settlement is completed after the termination of the service.

Article 4 (Rules other than Terms)

Matters not specified in these Terms and Conditions shall be governed by the Electronic Commerce Act, the Information and Communications Network Act, the Act on Regulation of Terms and Conditions, and other related laws, customs, and service-specific instructions specified on the initial screen of the service. Other matters shall be applied in accordance with the practices of the same industry.

Chapter 2 Use Agreement

Article 5 (Principles of Autonomous Contracts)

Users must enter into a contract only on their own initiative, not through coercion or tout by others, and must apply for a service use agreement after reading and agreeing to the terms of use in advance before contracting.

Article 6 (Types and Changes of Services)

1. The Company shall post the service type, service content, price, and other service-related matters through the initial screen of the service, and the user shall apply for the service based on the posted content.

2. The Company shall also post new or other changes to the service type on the initial screen of the service, and if the service is changed while the service is already in use, the contents shall be posted on the initial screen of the service or notified by the user's e-mail, and if there is no objection within 7 days after posting or notification, the user shall be deemed to have agreed to the change.

Article 7 (Agreement to Terms and Conditions and Application)

1. The user must agree to the terms and conditions posted on the initial screen of the service to use the service, and it is determined that the user agrees to the terms of use of the service at the same time that the user selects the service product on the initial screen of the service and presses the “I agree” button to the agreement procedure.

2. After the procedure for agreeing to the terms and conditions, fill out the form set by the Company to complete the application for use of the service.

3. Depending on the type of user, the company may request real name verification and identity verification through specialized organizations, or, if the importance of the contract or business needs, the preparation of separate written application documents and supporting documents related to the contract (a copy of the business registration certificate if the user is a business operator, a copy of the resident registration card in the case of an individual, etc.).

4. If the Company and the user enter into a separate agreement regarding the use of the service, the contents of the agreement shall take precedence over these terms and conditions.

5. The personal information provided by the user when applying for the service is protected in accordance with the relevant laws and regulations and the company's privacy policy.

Article 8 (Acceptance of Service Application)

1. When a user applies for the use of the service by accurately stating the matters set by the Company in accordance with Article 7, the Company shall accept the application for use according to the order of receipt unless there are special circumstances.

2. The Company may refuse service applications for any of the following items:

  1. 1) If the registration information is false, omitted, or incorrect

  2. 2) Applicants under the age of 13

  3. 3) If the user has previously lost the eligibility to use the service under these Terms and Conditions, except when approval of the application for reuse is obtained from the Company

  4. 4) If it is confirmed that it violates these Terms of Use, or that it is illegal or unfair

  5. 5) If the Company is in arrears in payment of fees for other services

  6. 6) If there is a history of past delinquency or bad usage of the service usage fee

  7. 7) If it is determined that the use of the service may cause a disadvantage to the Company

  8. 8) If a person is registered as a defaulter under the Act on the Use and Protection of Credit Information

  9. 9) Other cases where the Company does not meet the application requirements set by the Company

3. In any of the following cases, the Company may withhold approval of the application for the use of the Service.

  1. 1) If the company does not have room for equipment

  2. 2) If there is a technical or business problem with the company

  3. 3) If there are other reasons why it is difficult to approve the use

Article 9 (Establishment of Use Agreement and Service Opening)

1. The contract of use is established by the subscription/application of the user who wants to become a user and the approval of the company.

2. The time of establishment of the service use agreement shall be when the Company's consent to the application for the use of the service reaches the user.

3. When the User Agreement is established, the Company shall confirm the payment of the usage fee in Paragraph 1, create an account for the applicable application service, and notify the address information and account information on the initial screen of the Administrator Service to be accessed by the user by e-mail as stated in the application form. The service opening notification date will be the reference date for the settlement of the service usage fee.

4. If the user has not completed a separate written contract document with the Company, the user may replace the contract documents by preserving a copy of the service terms and conditions, a copy of the product information of the application service announced on the initial screen of the service, the service subscription application form, and the credit card sales slip.

Chapter 3 Obligations

Article 10 (Obligations of the Company)

1. The Company shall do its best to provide stable and continuous services in accordance with the provisions of these Terms and Conditions.

2. The Company shall have a security system for the protection of personal information so that users can use the service safely, and disclose and comply with the privacy policy.

  1. 1) When collecting personal information of users, the Company collects the minimum amount of information necessary for the establishment and fulfillment of the contract of use.

  2. 2) When the Company collects, uses, or provides personal information of users, it undergoes legal procedures in accordance with relevant laws and regulations such as the Personal Information Protection Act and the Information and Communications Network Act.

  3. 3) The protection and use of personal information shall be governed by the relevant laws and the Company's privacy policy. However, the Company's privacy policy does not apply to linked sites other than the Company's official website.

  4. 4) The Company cannot provide personal information of users to third parties without their permission. However, if requested by the relevant organization for investigative purposes under the relevant laws and regulations, or when requested by the Broadcasting Communication Review Committee, the Company's usage fee is delinquent and provided to a credit information provider or credit information center organization.

  5. 5) The Company shall take measures to make it easy for users to check the details of personal information protection through the Company's privacy policy.

3. If the opinion or complaint raised by the user is deemed to be justified, the Company shall promptly handle it within a reasonable period of time. However, if the processing takes a long time, the reason, the processing process, and the result will be communicated to the user.

4. The Company endeavors to provide convenience to users in the procedures and contents related to the contract with the user, such as the conclusion of the contract of use, change and termination of the contract.

Article 11 (Obligations of Users)

1. The user is obliged to pay the service usage fee set by the Company on the specified date.

2. If the user damages or causes damage to the company's facilities, the user shall be responsible for all costs and damages necessary for the replacement, repair, or other construction work.

3. The user is responsible for issues related to the copyright of all information used by the user while using the service.

4. The user shall not resell the service without a legitimate contract or permission with the Company (the act of providing part or all of the services to anyone other than the user who applied for the service to the Company for profit). The user is responsible for the consequences and losses of business activities that occur in violation of this, and violations of the law.

5. The user shall not perform any other similar act, such as transferring, gifting, or providing the right to use the service or other contractual status to another person without the express consent of the Company.

6. The user shall not engage in any of the following acts:

  1. 1) Registering false information when applying for service use or changing service contents

  2. 2) Stealing or fraudulently using other people's information

  3. 3) Collecting, storing, or disclosing personal information of other users without their consent

  4. 4) Impersonating the management team of the company or the company

  5. 5) Changing the information posted by the Company or providing it to a third party

  6. 6) Sending or posting information (computer programs, etc.) other than the information specified by the Company

  7. 7) Acts that infringe on intellectual property rights such as copyrights of the Company and other third parties

  8. 8) Acts that defamate or interfere with the business of the Company or other third parties

  9. 9) Acts that interfere with the work of the Company through abusive speech, intimidation, or obscene speech to employees of the Company

  10. 10) Disclosing, posting, or transmitting to a third party any obscene, violent, or defamatory content, or other illegal content, or advertising information sent against the recipient's intention to refuse to receive or without consent to receive it

  11. 11) Using the Service for profit without the consent of the Company

  12. 12) Registering websites or web pages that are illegal under national or international law (e.g., illegal adult material, illegal gambling, anti-state transfer organizations, etc.)

  13. 13) Using or transmitting information that is prohibited to be transmitted or posted by relevant laws and regulations, such as software viruses, malware, etc., designed for the purpose of interfering with or destroying the normal operation of computer software, hardware, and telecommunications equipment

  14. 14) If you use the service to commit a criminal act or teach or assist in criminal acts

  15. 15) Other illegal or unfair acts

7. Users must regularly update security such as anti-virus programs related to system operation so that they can be safely protected from unauthorized intruders, and the Company is not responsible for security incidents or damages caused by neglecting them.

8. In connection with the use of the service, the user is obliged to separately store various data such as information related to the website or the user at all times, and the company is not responsible for leakage, omission or loss of data caused by neglecting this.

9. The user is responsible for the access information on the administrator page for each user, and the user is responsible for the damage caused by the leakage.

10. The user is responsible for the management of the user's ID (ID) and password, and the user is responsible for all the consequences arising from the theft or unauthorized use of a third party caused by the leakage.

11. If the information corresponding to Article 17 (2) provided to the Company at the time of application for the service is changed, the user must immediately correct it according to the relevant procedures, and the user is responsible for any problems caused by the delay in changing the information.

12. The user must comply with the relevant laws and regulations, the provisions of these Terms and Conditions, precautions announced in relation to the user guide and service, and matters notified by the Company, etc., and shall not engage in any other act that interferes with the business of the Company.

13. The user shall bear all civil and criminal liability arising from illegal acts such as sending e-mail, message, fax, voice (hereinafter referred to as “illegal spam”) of spam or phishing content, or failure to comply with relevant laws and regulations such as the Telecommunications Business Act. If the Company confirms that the user has sent illegal spam, it may take measures such as suspending the use of the service, and may file a complaint with the relevant administrative office such as the Broadcasting and Communications Commission or the law enforcement authorities.

Article 12 (Prohibition of Attribution and Infringement of Intellectual Property Rights)

1. Copyrights and other intellectual property rights to the works created by the Company belong to the Company. Users must not infringe on the intellectual property rights of the Company or third parties.

2. Users and visitors to the home screen of the Webdar Service shall not use the information obtained using the Company's service for commercial purposes or allow third parties to use it for commercial purposes by processing, copying, transmitting, publishing, distributing, broadcasting, or other methods without the prior consent of the Company.

Chapter 4 Use

Article 13 (Provision of Services)

1. In principle, the use of the service shall be provided without interruption 24 hours a day, 7 days a week, unless there is a special hindrance to the company's business or technology.

2. The Company may suspend the service at a time when regular maintenance or system upgrade is required, and the suspension of the service due to scheduled work will be notified in advance using the service homepage or e-mail.

3. The Company may suspend or permanently suspend the service by notifying the user in the event of unavoidable circumstances such as business or technical reasons, natural disasters or emergencies. However, if there is an unavoidable reason that the Company cannot notify in advance, it may be notified afterwards.

4. The Company may modify, suspend, or change some or all of the provided services according to the needs of the Company's policies and operations, and shall not compensate the user separately unless there are special circumstances such as violations of laws and regulations due to intentional or gross negligence of the Company.

5. The Company may specify the number of individual member accounts that the user can grant permission to use the service, and the administrator shall grant individual rights to the members within the number of accounts granted. However, the period of use of the Service, including the time of commencement of the Service, will apply equally to all accounts, including the number of unallocated accounts.

6. You are responsible for managing and supervising certain members from sharing accounts that have been approved by the administrator with other members. If an existing member wants to leave the company or change their account to another member, the account can be reassigned.

7. The Company may provide a payment system that allows users to pay for the use of the service by connecting the service with the payment system of an external payment agency. However, if damage is caused to the user due to reasons not responsible to the Company, such as a system failure of the payment agency, the Company shall be indemnified.

8. In order to provide better services, the Company may display various information on the service screen or send to the user's e-mail during the free trial service, including various notices, administrative messages, and other advertisements related to the use of the service.

Article 14 (Disclaimer in the event of service interruption)

If the service interruption occurs due to the following reasons, the Company cannot control or prevent it, so it is not included in the reasons attributable to the Company even if there is no separate notice from the Company in this regard.

1. If the use of the service is temporarily suspended within the time covered by Article 28 compensation due to an unexpected failure of the network equipment or emergency repair

2. When the service is suspended due to maintenance due to malfunction or failure of the server being used

3. If service interruption occurs due to a failure in a facility or facility that is not directly owned or operated by the Company

4. If a failure occurs on the network path of the telecommunications provider during the period stipulated in the Telecommunications Business Act

5. When normal service cannot be provided or there is a hindrance to use due to a national emergency, local emergency, natural disaster, etc.

6. When an accident occurs due to reasons attributable to the management of the user (ID leakage, etc.)

7. If it falls under the items of Article 15

Article 15 (Restriction of Use)

The Company may restrict or suspend the use of the Service and request the User to resolve the objection if the User's use of the Service falls under any of the following items: The Company shall not be liable for any damages related to disadvantages such as restrictions on the use of the service caused by reasons attributable to the user.

1. In case of serious violation of the user's obligations under the provisions of Article 11

2. If the user's service usage fee has not been paid

3. Failure to comply with laws and regulations related to financial transactions, such as the “Act on Real Name Transactions and Confidentiality of Financial Transactions”

4. When it is determined that there is a possibility of hindering or causing hindrance to the provision of the service during the use of the Company's services

5. When a government agency requests a temporary suspension of service for operational services through appropriate legal process for the purpose of obtaining evidence

6. Failure to comply with the relevant matters stipulated in the Information and Communications Network Act and the Broadcasting and Communications Commission's “Illegal Spam Prevention Guide for Operators”

7. If there is no record of logging in to the service for 1 consecutive year

Article 16 (Restriction of Use and Cancellation Procedure)

1. If the Company restricts use pursuant to Article 15, the Company may restrict the use of the service after notifying the user of the reason and period, etc., but if a serious failure occurs in the operation of the system or the matter is urgent, it may stop the service first and then notify it afterwards.

2. The Company shall immediately lift the restriction on the use of the service in accordance with the relevant procedures if the user whose service is restricted pursuant to the preceding paragraph is resolved.

Chapter 5 Change and Cancellation/Termination of the Agreement

Article 17 (Change and Restriction of Agreement)

1. Users can view and modify their personal information at any time through the personal information page screen.

2. The user shall make changes in accordance with the relevant procedures as soon as the reasons for the following changes occur in the terms of the use agreement.

  1. 1) Change of name, name, address, contact information, and e-mail address of the user and the person who is actually responsible for paying the fee

  2. 2) Change of contract type (type of product, term of use contract, purpose of use)

  3. 3) Change of payment method and payment account number

3. The Company shall not be liable for any disadvantage caused by the failure to modify or delay in revising the changes in the preceding paragraph.

4. If you are using more than the contracted service, the Company may change the contract details after notifying the user's contact information registered with the Company.

5. Even if the service is contracted and used, the usage fee can be increased with the consent of the user if there is an excessive increase in the cost. Since this is due to the Company's fault, if the user cannot agree to the changed usage fee, the user may terminate it unilaterally without paying the contract penalty related to the contract period.

6. If the user does not pay the service fee charged by the Company, the Company may restrict the application for change.

7. If there is no room for equipment, technical difficulties in providing services, or if the company's service policy is changed, the company may restrict the application for change.

Article 18 (Renewal of Contract)

1. The Company and the User may set the term of the Use Agreement by agreement, and if there is no indication that the User or the Company will not renew the contract until the expiration of the contract period, the term of the Use Agreement shall be extended under the same conditions.

2. If there is no separate consultation between the two parties until 30 days before the expiration date, the planned change contract will proceed the same as the contents of the initial contract, and the service usage fee due to the change contract will be applied to the amount announced on the initial screen of the company's service if there is no separate example.

Article 19 (Termination of Use Agreement)

1. If the user does not pay the fees related to the service application within 7 days after applying for the service, the contract of use will not be established and the service application will be automatically canceled.

2. The user can withdraw the subscription to the Company within 7 days from the date of payment only if the service is not used at all after the conclusion of the contract of use.

3. If the user applies for withdrawal of subscription after the period within which the subscription can be withdrawn (within 7 days from the date of payment) for the service for which the subscription can be withdrawn under paragraph 2, or falls under the reason for the restriction of withdrawal of subscription stipulated by other relevant laws such as the Electronic Commerce Act, etc., the withdrawal of the subscription will be restricted.

4. Notwithstanding the provisions of Paragraph 2, if the contents of the service differ from the contents of the display/advertisement or are performed differently from the contents of the contract, the user may withdraw the subscription within 3 months from the date the service was supplied, and within 30 days from the date the fact is known or known.

5. If the user wants to terminate the contract of use, he must notify the company at least 15 days in advance according to the procedures and methods announced by the company in advance.

6. If the user does not pay the service fee based on the desired termination date, the Company may refuse to cooperate with the business related to the application for termination of the contract of use.

7. The Company may terminate the contract immediately if the user falls under the circumstances of bankruptcy filing, seizure, pressurization, insolvency, auction, or corporate reorganization.

8. If the application for termination is received in accordance with the provisions of Paragraph 5, the Company shall repair the termination application and notify the user of this fact unless there is a special reason.

9. The Company may limit the scope of provision of the Service after notifying the Service provided free of charge in advance, and the Company shall not be liable for any suspension of the Service without notice while the Service is provided free of charge.

10. The service provided free of charge may be automatically terminated without notice upon termination of the contract of use.

11. The Company shall not be obligated to refund services for which the user has not paid directly, such as when the user obtains the service free of charge or free of charge.

Article 20 (Termination of the Company's Authority)

The Company may terminate the Service Use Agreement without separate consultation if the User's use of the Service falls under any of the following subparagraphs:

(1) If the service usage fee is overdue for more than 1 month

2. If there is no appropriate action for the unpaid usage fee

3. If the contents of the application form are found to be false

4. If the Company intentionally interferes with the operation of the Company's services and causes significant damage to the Company

5. If appropriate measures have not been taken regarding the request for resolution of the objection pursuant to Article 15

6. If the purpose and method of using the service violates national and international laws and requires a government agency to stop providing the service through appropriate legal procedures

7. When using the service to cause damage to the Company's services or other users due to unnecessary acts, or attempts to do so

8. Illegal acts such as e-mail, message, fax, or voice transmission of spam or phishing content

9. If a third party company whose property rights have been infringed due to the fact that the user does not use the legitimate software requests the suspension of the service in accordance with legal procedures

Chapter 6 Usage Fees

Article 21 (General Principles of Usage Fees)

1. The details of the service usage fee and its changes shall be specified on the initial screen of the Company's service in accordance with Article 6.

2. The types of service fees to be paid by the user are as follows: ;

  1. 1) Service fee: The basic fee set for each type of service

  2. 2) Additional usage fee: Usage fee for additional services exceeding the service standard or additional services

3. Payment of the usage fee can be made in advance according to the principle of prepayment, company policy, or service type.

4. Even if the usage fee is changed during the contract period, it will not be retroactively applied to the current contract period unless there are special circumstances.

Article 22 (Payment of Usage Fees)

1. The user must pay the usage fee on the fixed payment date. Failure to pay may result in the restriction of use of the service under Article 15 or the termination of the contract of use under Article 19.

2. The user can pay the service fee by direct debit card payment method (1 month unit). A direct debit card payment method refers to a method of automatically paying the usage fee by a check or credit card approved in advance by the user every certain period of time. Unless the user indicates his intention to withdraw the direct debit payment method according to the procedure set by the Company, the contract of use will be automatically renewed and payment will be made.

3. Since the Company does not directly provide an electronic payment agency payment method, the Company shall be indemnified in relation to the electronic payment agency method.

4. The user shall be careful not to cause any of the following reasons in connection with the payment of the service usage fee.

  1. 1) The use of payment methods other than the user is prohibited.

  2. 2) The user must be careful not to cause fraudulent use or forgery accidents due to leakage of passwords, certificates, etc. of payment methods. In particular, users should be careful not to allow unauthorized use of credit cards due to unsigned, neglected management, unauthorized lending, transfer, or provision of collateral, illegal cash loans, forgery, etc.

5. The user shall be solely responsible for the information entered by the user in connection with the payment of the service usage fee and any disadvantages incurred in relation to the information.

6. The Company may check whether the user has a legitimate right to use the payment method used to pay for the service usage fee, and may suspend the transaction until the confirmation is completed, or cancel the transaction that cannot be verified.

7. The Company may add, delete, or change the payment method and payment method according to the Company's circumstances, and will notify the reason and application date in advance.

Article 23 (Method of Settlement of Usage Fees)

1. The payment date and payment amount are calculated according to the payment cycle set by the Company for the usage fee settlement of the service.

2. In the event of termination, change to a sub-service, or removal of a service function while using the service, etc., the amount used for the service will be calculated based on the normal amount for which the discount rate is not applied.

3. If you change to a higher level service while using the service, the payment amount will be calculated according to the selected service as of the date of change.

4. If the billing standard changes during the use of the service, additional or reduced service usage fees will not be charged or refunded for those who have already paid for the service.

5. For the purpose of attracting users, the Company may provide benefits related to sales promotion events such as price discounts and extension of usage periods in accordance with the Company's policy. If the contents of the user's application for the service do not meet the Company's conditions for providing the event, the Company may not provide the benefits associated with the event, and the Company shall not bear any responsibility for it.

Article 24 (Regulations on the Management of Late Charges)

1. If the user does not pay the usage fee even after the date of payment of the service fee has passed, the following items shall apply.

  1. 1) The use of the service is restricted 30 days after the expiration date (or the next day if it is a holiday). (Article 20 Termination of Company Authority, Non-payment for 1 Month)

  2. 2) Services without a contract shall be restricted from using the service immediately on the day following the expiration date regardless of paragraphs 1 to 1 of this Article.

  3. 3) If payment is not made even after 7 days have elapsed from the date of restriction of use, the Company may terminate the contract of use in accordance with Article 20. However, the use restriction date and termination date may be extended only if the Company specifically approves it.

2. The Company may request debt collection from a credit information company in order to receive reimbursement of overdue charges for users who are delinquent on usage fees, etc.

Article 25 (Imposition of Delayed Damages)

1. If the user does not pay the usage fee by the due date specified in the invoice, the company may charge the user a significant amount of three-hundredths of the late fee as late damages.

2. The Company may claim late damages pursuant to the provisions of Paragraph 1 in addition to the overdue usage fee on the day following the expiration date of the usage fee due date.

Article 26 (Objection of Charged Fees and Handling of Overpayment Mispayment)

1. Users who have objections to the charged fee must file an objection to the Company within 15 days from the date of delivery of the invoice, and the Company shall notify the result of the appeal by email or in writing within 7 days.

2. If the Company fails to notify the result within the due date specified in Paragraph 1 due to unavoidable reasons, it shall designate a new processing period and notify the user along with the reason for the delay.

3. If the Company delays the refund of the payment to the user, the delay interest calculated by multiplying the delay interest rate stipulated in Article 21-3 of the Enforcement Decree of the “Act on Consumer Protection in Electronic Commerce, etc.” shall be paid for the delay period.

4. In the event of overpayment or mispayment of the fee, the amount shall be offset against the newly incurred service usage fee. In the event of a request for a refund due to the overpayment, the Company will deposit the amount to the account of the user designated by the user and will not refund it directly in cash.

5. As a general rule, refunds for credit card payments are processed by canceling sales from the account of the card payment agency company. However, if the cancellation of sales cannot be canceled after the period has elapsed, the refund will be refunded after deducting the payment agency fee from the refund amount.

6. The cost of refund shall be borne by the user in the case of refund due to reasons attributable to the user, and the company in the case of refund due to reasons attributable to the company.

7. If the balance of the paid service remains at the time of membership withdrawal or termination of the contract, the user must receive a refund or exhaust it before applying for it. However, if the Company voluntarily withdraws without requesting a refund despite providing information on the balance of the Paid Service and confirming the User's intention to refund, the Company shall not be liable for any related responsibility for the restoration of the Paid Service.

Article 27 (Collection of Exemption Fee)

The Company may claim an amount equal to twice the amount of the waiver if the user violates the provisions of these Terms and Conditions to waive the service usage fee.

Chapter 7 Compensation for Damages

Article 28 (Scope of Compensation for Damages)

1. If the user cannot use the service due to obvious reasons attributable to the Company (hereinafter referred to as “disability”), the Company shall compensate the user for damages according to the following criteria: However, this excludes cases where the user notifies the Company that the service is unavailable and the service is normalized within 4 hours from the time the Company confirms it.

  1. 1) If the user is unable to use the service due to obvious reasons attributable to the Company, the Company shall compensate the user for damages incurred by the user for the suspension of service provision for more than 4 hours from the time when the user notifies and confirms the fact to the Company in accordance with the procedure set by the Company (or the time when the Company learned or became aware of the fact before).

  2. 2) The Company shall extend the period of use free of charge twice the number of days the user fails to use the service. However, the day of failure to use the service for more than 4 hours in a row will be counted as 1 day.

2. If the Company intentionally or negligently causes damage to the user, the Company shall be responsible for compensation for the damage.

3. The Company shall not compensate for damages if the damage is caused by force majeure, such as natural disasters, or due to the intention or negligence of the user.

Article 29 (Claim for Damages)

1. A claim for damages must be made in writing by the user stating the reason for the claim, the amount of the claim, and the basis for calculating it to the Company.

2. If the claim for damages in Paragraph 1 is not claimed within 3 months from the date of knowing the reason for the claim, the claim will expire. This is true even if 6 months have passed since the date on which the reason for the claim occurred.

Article 30 (Claims for Damages to Users)

1. If a user violates the provisions of these Terms and Conditions and causes damage to the Company, the Company may claim compensation for damages against the user.

2. Users who have caused damage to the Company and others and have been claimed for damages due to the victim's accusation or filing of a lawsuit shall actively cooperate with the request of the Company and the investigative agency.

3. The provisions of the preceding article shall apply mutatis mutandis to the procedure for claiming damages against the user by the Company.

Article 31 (Indemnification)

1. The Company shall not be obligated to compensate for damages if the damage of the user is caused by the reason of Article 14, 15, or 20 of the Terms.

2. The Company shall not be liable for damages caused by the user's failure to obtain the expected benefits from the provision of the Company's services, or the potential value associated with the service and the selection or use of the service materials.

3. In connection with the use of the service, various data such as website or user related information must be stored by the user at all times, and the company is not responsible for any damage caused by not doing so.

4. The Company shall not be liable for any loss incurred as a result of transactions involving goods transactions between users or between users and third parties through the service.

5. The Company shall not be liable for any damages in connection with the use of services provided free of charge to users by the Company.

Article 32 (Settlement of Disputes)

1. These Terms and Conditions are in the original Korean language, and these Terms and Conditions or Services are defined and implemented in accordance with the laws and regulations of the Republic of Korea.

2. In the event of a dispute between the User and the Company regarding these Terms of Use or the Service, the Company will consult in good faith to resolve the dispute. Nevertheless, if it is not resolved, you can file a complaint with the competent court according to the procedure prescribed by the Civil Procedure Act of Korea.

Article 33 (Conclusion of Contract)

1. The company undertakes to comply with the terms and conditions in good faith and replaces the signature with the provision of services.

2. The user undertakes to faithfully comply with the above terms and conditions and substitutes the signature by depositing the service application fee.

Announcement Date | May 2, 2022

Implementation Date | May 2, 2022